Terms of service

Terms of Service

 

Introduction:

Welcome to Naturalaclinic! These Terms of Service govern your use of our website, naturalaclinic.co.uk, and the purchase of our products. By using our site and services, you agree to these Terms. Please read them carefully.

 

1. General Conditions

• Accuracy of Information: You agree to provide accurate and complete information when creating an account and making a purchase.
• Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Orders

• Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the descriptions and images are error-free.
• Pricing: All prices are listed in GBP and are subject to change without notice.
• Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including stock availability, errors in product or pricing information, or fraudulent activity.

3. Payment and Billing

• Payment Methods: We accept major credit cards, and other payment methods as indicated on our website.
• Billing Information: You agree to provide current, complete, and accurate billing information for all purchases made on our site.
• Authorization: By submitting payment information, you authorize us to charge the specified amount to your payment method.

4. Shipping and Delivery

• Shipping Policy: We offer worldwide shipping. Delivery times may vary based on your location and the shipping method selected.
• Shipping Costs: Shipping costs are calculated at checkout and are non-refundable unless the return is due to a defect or error on our part.
• Customs and Duties: Naturalaclinic covers all customs fees, duties, and taxes applicable to your order. You are not responsible for any additional charges upon delivery.

5. Returns and Exchanges

• Return Policy: Please refer to our Returns and Exchanges Policy for detailed information on how to return or exchange products.
• Refunds: Refunds will be processed according to our Returns and Exchanges Policy.

6. Warranty

• Two-Year Warranty: All our products come with a two-year warranty from the date of purchase.
• Warranty Coverage: This warranty covers defects in materials and workmanship under normal use.
• Warranty Claims: To make a warranty claim, please contact our Customer Service team at support@naturalaclinic.co.uk with your order number and details of the issue. We will provide instructions on how to return the defective product for repair or replacement.

7. Privacy and Security

• Privacy Policy: Your use of our website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
• Security: We implement various security measures to protect your personal information. However, we cannot guarantee absolute security.

8. Intellectual Property

• Ownership: All content on our website, including text, images, logos, and designs, is the property of Naturalaclinic and is protected by copyright and other intellectual property laws.
• Use of Content: You may not reproduce, distribute, or use any content from our website without our express written permission.

9. Limitation of Liability

• No Warranties: Our products and services are provided "as is" without any warranties, express or implied, except as explicitly stated in the Warranty section.
• Limitation: To the maximum extent permitted by law, Naturalaclinic shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Governing Law

• Jurisdiction: These Terms are governed by and construed in accordance with the laws of the United Kingdom.
• Dispute Resolution: Any disputes arising out of or relating to these Terms shall be resolved through binding arbitration in the UK.

11. Changes to Terms

• Modifications: We may update these Terms from time to time. Any changes will be posted on this page and will take effect immediately upon posting.
• Continued Use: Your continued use of our website following any changes indicates your acceptance of the new Terms.

Contact Us

For any questions or concerns about these Terms, please contact us at:

• Email: support@naturalaclinic.co.uk
• Phone:
• Address:

Thank you for shopping with Naturalaclinic. We appreciate your business!

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